I work for a family owned business. I consider anyone in the family my boss because each is an owner. In the scope of "mom & pop" type business we are fairly large. We have over 80 employees.

When the family owner-managers at my company get wind of unhappy employees they make changes not just for that individual but for the whole company. They keep up to date on other businesses and institute programs when they apply.

For example, my boss read about local corporations providing low cost nutritious food as a way to keep employees happy and instituted an upscale deli with reasonable prices and the option to have the cost taken out of your check. Since they instituted this I no longer work through my lunch because I don't have to go anywhere and if I forget to bring lunch from home I don't go hungry which can affect my work performance.

Also, there was some dissatisfaction and grumbling about whose pocket profits were going into. My bosses instituted open-book management and profit sharing based on productivity, which is shown in monthly meetings showing all the employees where costs and expenses are. They aren't keeping any secrets, which makes me like a bigger part of bottom line.

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